Simple answers to frequent questions

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Frequently asked questions

Information is power, so we compiled some helpful answers for you.

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Calmare® Scrambler Therapy, is a non-invasive medical treatment that uses a device called a scrambler to relieve chronic pain. It is used for the management of neuropathic pain, which is caused by damage or malfunctioning of the nervous system. The scrambler therapy device works by sending mild electrical impulses through electrodes placed on the skin in the area where the patient is experiencing pain. These impulses are intended to override or “scramble” the pain signals being sent by the nerves to the brain. The device adjusts the frequency, amplitude, and other characteristics of the electrical impulses to individualize the treatment according to each patient’s pain profile. The therapy aims to retrain the patient’s perception of pain by replacing the pain signals with non-painful sensations. It is believed that the treatment helps to “reset” the nerves and restore normal signaling patterns, reducing or eliminating pain.
Calmare® Scrambler Therapy is considered safe when performed by trained healthcare professionals. It is a non-invasive procedure that does not involve the use of drugs or surgery, which reduces the risk of complications associated with those interventions.
The duration of Calmare® Scrambler Therapy can vary depending on several factors, including the individual patient, the specific pain condition being treated, and the treatment plan developed by the healthcare provider. Generally, a course of scrambler therapy consists of multiple treatment sessions over a period of several weeks. Each treatment session typically lasts between 30 minutes to one hour. The total number of sessions can range from 10 to 15, although this can vary based on the individual’s response to treatment and the severity of the pain.
Yes, Calmare® Scrambler Therapy has received clearance from the U.S. Food and Drug Administration (FDA) for the treatment of chronic neuropathic pain. The specific device used in scrambler therapy, known as the Calmare® Pain Therapy Device, obtained FDA clearance 2019. Clearance by the FDA means that the device has demonstrated safety and effectiveness for its intended use based on the available scientific evidence and regulatory requirements. The FDA clearance provides assurance that the device meets certain standards and can be used as a medical treatment in the United States.
Calmare® Scrambler Therapy is generally considered safe and well-tolerated. There are no known side effects.
Calmare® Scrambler Therapy and transcutaneous electrical nerve stimulation (TENS) units both involve the use of electrical stimulation for pain management, but they differ in their mechanisms of action and treatment approach. Calmare® Scrambler Therapy affects the C fibers or pain fibers, unlike conventional electro-analgesia like TENs units affects the A-beta fibers. Current stimulation is very low at peaks of 5.5 mA where TENs Unit is very high at 80-120Hz.
Calmare® Scrambler Therapy has shown potential effectiveness in managing chronic neuropathic pain, pain lasting more thand 3 monthsin various individuals. It may be considered as a treatment option for those who have experienced inadequate pain relief from conventional therapies or who are seeking non-invasive alternatives to manage their pain. Calmare® Scrambler Therapy has been used in the management of several chronic pain conditions.
Neuropathic pain is described as burning, electric and is associated with symptoms such as tingling, pins and needles, numbness and itching. You may have increased sensitivity to touch in the area.
We value your intrest in our services and wanted to provide you with some important information. We operate on cash-only payment model, requiring payment in full at the time of service. Unfortunately, we do not accept health insurance. Calmare® Scrambler Therapy is accepted by some insurance companies. We will provide you with the necessary documentation to submit to your insurance company for potential reimbursment. We apologize for any inconvenience this may cause, but it enable us to provide streamlined care focused on your well-being.
  1. Gather necessary documents: Collect all relevant documents, including medical bills, receipts, and any other supporting documents related to your claim. Make sure you have copies of everything.
  2. Review your health insurance policy: Familiarize yourself with your health insurance policy to understand the coverage, deductibles, copayments, and any specific requirements for filing a claim.
  3. Complete claim form: Obtain a claim form from your insurance provider. Fill out the form accurately, providing all the required information. Be sure to include your personal details, policy number, and a detailed description of the medical services or treatment received.
  4. Attach supporting documents: Organize and attach all supporting documents to your claim form. This may include medical bills, invoices, receipts, doctor’s notes, and any diagnostic test reports.
  5. Keep copies for yourself: Make copies of the completed claim form and all attached documents for your records. This will help you track the progress of your claim and serve as evidence if needed.
  6. Submit the claim: Send the completed claim form and supporting documents to your health insurance provider. You can usually submit the claim online through the insurer’s website, by mail, or by fax. Check with your insurance company for the preferred method.
  7. Follow up: After submitting your claim, keep track of its progress. Note the date you submitted the claim and follow up with your insurance provider to ensure they have received it. If there are any missing documents or additional information required, provide it promptly.
  8. Wait for a response: Allow some time for your insurance company to process your claim. The processing time can vary, but it typically takes a few weeks. If you don’t receive a response within a reasonable timeframe, contact your insurance company for an update.
  9. Review the explanation of benefits (EOB): Once your claim is processed, you will receive an explanation of benefits (EOB) from your insurance company. The EOB will outline the amount covered, any deductions or copayments, and any amounts you are responsible for paying.
  10. Pay outstanding balance: If there are any remaining balances that you are responsible for, pay them promptly to avoid any issues with your insurance coverage or potential collections.